FAQ von My Fair Network
What's the difference between PSD and a traditional rental program?
Who will refill my dispensers and change out my mats?
What's the difference between PSD and other online supply stores?
What makes PSD so unique in this space is that we have combined the best aspects of a traditional rental program with the deep discounts and flexibility of an online supply source. However, online supply stores can be a huge headache. You still must track and manage the inventory of items at your business on your own, and continuously re-reorder products when you can remember to. So most likely, you order huge amounts of supplies to try and prevent running out on short-notice, tying up more money than is necessary. With PSD, we build your program once, and then supplies automatically show up at your door each month to replenish your inventory for another month. If you run out of something early, we rush-ship a replacement, and then increase the quantity for the months moving forward. So much easier.
Am I renting these products or do I own them?
You own them. All of our products are recyclable. In order to save you as much money as possible, we only ship products one direction. “Renting” an item is what the traditional vendors want you to do, our so they can keep charging you for the same item. After you have rented uniforms for 5 years, you could’ve bought all those uniforms 5 times over. But if you cancel the program after renting for 5 years, guess what? They take all their products back. That is crazy. So we buy our products in bulk, and removed as much of the overhead as we could, and passed those savings along to you. So now you own the product, and it is cheaper. Amazing, right?
I already have a contract in place with a vendor. Can I order from PSD?
Products and Service
So I get new items every time? Is that bad for the environment?
How do I know how much product to get?
How often are items replaced?
What if I run out of something before my next box comes?
Restroom Supplies: How does a restroom supply program with PSD compare to a traditional rental program?
Traditional vendors are the most expensive option you can choose to stock your restrooms. Tracking and ordering supplies by yourself is a constant hassle, so you end up buying supplies in huge quantities. We supply all your dispensers for free, send you what you need for each month, and you switch it out when it arrives.
Do I get dispensers?
How much are they?
Do I have to install the dispensers myself?
Are PSD uniforms different in quality than rental uniforms?
Am I renting these garments or do I own them?
Garments: How does a uniform program with PSD compare to a traditional rental program?
Renting garments is a huge waste of your money. Is renting a car cheaper than purchasing one? Is renting a house cheaper than owning? If no other item is cheaper to rent than to buy, how did these uniform companies convince businesses that renting uniforms somehow saves you money? You will be receiving the same garments you would normally rent, but you own them outright. If you want to spread out the cost over a number of months, give us a call and we will help set up your payment options.
How are uniforms laundered?
Can I order sample uniforms?
Of course! We will work with you to make sure your uniform order is exactly the way you want it. Contact us to get started.
Linens: How does a linen program with PSD compare to a traditional rental program?
Are the linen items really "disposable"?
How much product do I need?
Contact one of our experts to start building your program. We just need to know how much you go through in a typical day/week, and we can set your quantities to suit your business perfectly. Stop sitting a disgusting bag of used bar towels in the back of your restaurant!
Floor Mats: How does a mat program with PSD compare to a traditional rental program?
You will own these mats, instead of paying a rental fee indefinitely. We send you a new mat every month or quarter depending on your foot traffic, and you recycle the old one and lay down a brand new mat in its place. Our mats are directly comprable to the various types of mats offered by traditional vendors, at a fraction of the cost.
Are your floor mats recyclable?
I have high foot traffic and need new mats every week. What should I do?
You have two options. The first, and most economical, is to have your staff vaccuum the mats each day to ensure they look professional. However, if your business needs clean mats every week, a regular rental program is the cheapest option. And we will set it up for you!
I need a mat at my entrances, but I don't have a lot of foot traffic at all of them. Can I get mats staggered monthly and quarterly?
Is there a minimum order?
How can I build my program?
1. The easiest way is over the phone. One of our facility service experts will walk you through the whole process, answer any questions, and build your program with you on the spot.
Can I track my order?
Orders are shipped to arrive on the 1st of each month. If you need a tracking number, contact us and one will be provided.
What are your payment options?
I need a corporate account set-up for my business with Net Payment terms. Do you offer that option?
Of course! We want this program to be as easy to use for you as possible. If you need to set-up a corporate account, please contact us directly.
What if I have multiple sites?
That is no problem, most of our customers do! Just give us a call and we will design a custom program for each site.
Am I charged for shipping?
How quickly are items shipped?
Processing and shipment of an order via an approved purchase account, or a credit or debit card or PayPal, allows the order to be shipped as quickly as possible. Most items are processed for shipment within a 24-hour window once an order is placed.
Do you charge a handling fee?
PSD does not charge any standard processing or handling fees.